How To Fix If Microsoft Outlook Not Working In Windows 10 Universal Mail App?

Have you installed Windows 10 Universal Email and Calendar app on your PC? If yes, then I would like to know if it is working properly, or your MS Outlook is opening in the normal manner or not. The reason I want to know all this is because many people are facing issues with their MS Outlook mail after installing this app. After going through various forums and other websites, I have been able to find a solution for this problem, which we are going to discuss in this blog post.

Undoubtedly, Windows 10 Universal Email and Calendar app is a high beneficial app that gives full access of emails, calendar and other programs to users. The company, which has launched the app has a clear motive, i.e., this app is going to offer a lot of convenience to people whose professional lives revolve around emails. But, this app became a big issue for the people because they can no longer access their Outlook account because of the technical glitches of the app.  

What most people are seeing while opening their MS Outlook account is a message that says something like this, “The account settings are out of date.” Alongside this message are two options, which are; Fix and Dismiss. In order to get rid of the problem, many people clicked ‘fix’, but that was nothing more than a deception because nothing happened after they clicked on that option. It was a blank window that displayed on their PCs for a couple of seconds and the same message was flashing back again. People are desperate to find a solution for the problem because Outlook mail is important to them, and as it is not functioning properly, then all of their work has been put into a stand-still mode. 

This problem can be resolved by following a few steps, which we are going to discuss here below, so stop any other work if you are doing any, and concentrate on the steps below :

The first thing that you will have to do is determine the location where the app is installed. The reason being, the installation folder is the place where the problem lies, so you need to delete a folder that is named something like this, “Localappdata/comms/”. But, before you delete it, you must create a backup in order to avoid any issues later on.

Here are the steps to resolve this issue :

1. You have to go to start menu and open Amin Powershell prompt.

2. Right click on the option and click the option that says, “run as admin”.

3. After you do it, you have to uninstall the application for which you need to enter the below-mentioned command.

Get-AppxPackage | Where-Object -Property Name -eq 'microsoft.windowscommunicationsapps' | Remove-AppxPackage

4. After entering this command, restart your PC.

5. The folder, which we discussed in the post must be deleted now. In order to remove the folder, here is the command that you can enter.

Remove-Item -Path "$Home\AppData\Local\Comms\" -Recurse –Force.

6. After you do all these things, kindly install the app. It would be better if you could download the fresh copy of the app.

The problem will be resolved with these steps, but if it doesn’t and you are seeing the message on the screen, then you must contact the email experts because only they can help you get rid of the problem. You can easily find experts online to whom you can explain the issue and get the ideal solution. But, I truly believe that the above-mentioned steps are effective and will eradicate the problem. 

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