Charter Mail Outgoing Server Technical Hindrance.

Today, in this blog post I am going to discuss the problem related to the Charter Email outgoing server. From the last few weeks, we are continuously receiving the mails from the Charter mail customers complaining about the Non-functional email ids.

Some people have even tried to diagnose the problem and luckily some of them have been able to rectify it but some unlucky users remained frustrated due to this awful issue. Today, we are going to discuss in details about this issue along with the several steps that have been already performed by the users at their own end.

One of the customers, in his feedback report, told that he had tried to connect to the mail server by entering the Charter Email Login details, but he was not able to sign in due to the authentication error displayed on the screen. Some users have somehow able to login to their account after changing the outgoing settings but the result was not same for all those who were facing the same problem.

Another user in the comment section has written that although he has contacted the Charter Help center for the proper help and support but he did not get the satisfactory help from them. Moreover, the executives sitting at the help desk kept on lying that they are going to fix this problem soon and you will receive the phone call from our Charter Mail Support center in this regard. However, the actual condition was not like this.

One of the prime customers of Charter mail also explained that he has changed the Microsoft Exchange ActiveSync settings and tried to send the email after this. Unluckily, he was not able to send the mail but was able to receive on it.

Now, I am going to share my personal experience with you. When I got this problem, I believed that this is due to the cable network problem or there might be having a problem with the router. So, I replaced my router and reconfigure it because I don’t want to lose even a single mail from my organization.  So I kept on trying all my troubleshooting tips so fix it as early as possible.

After thinking a lot, I came to the conclusion that the problem is with the Email outgoing server only. So I troubleshoot it and fixed it successfully. Today, I am going to discuss the same steps with you so that you can be able to fix it by yourself.

The charter mail settings for mobile devices are a little bit different than that of PC. If the below-mentioned settings are already stored on your device, then there might be some other problem with your Charter Com Login mail like data network or Wi-Fi connectivity problem.

Another fixture possible for this problem is changing the mail client server of a different company. This may help you in fixing your problem. However, this is not a sure cure.

Mobile Device Settings :

The settings which we are going to discuss here are general settings for all phone users. Configuring these settings on your phone may solve your problem and you can stay connected with your mails from every synchronized device.

First of all, open the browser from your phone and type Charter.net.mobile in the space provided. Select your phone from the list of devices available on the screen and check for its settings. You must ensure that you are using the correct mobile settings for your mobile because the settings are different for different devices. Yes, if you are using mobile settings on your laptop, then it will work smoothly and moreover, you will be able to receive mails on your laptop without requiring internet connection on it.

1. Username: Your username followed by @charter.net.
2. Password: This is the password with which you log into your charter account.
3. SSL: This should always be ON for SMTP and IMAP as well.
4. Protocol: IMAP
5. Incoming mail server: mobile.charter.net
6. Port Number: 993
7. Outgoing mail server: mob.charter.net
8. Outgoing port: 587.